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Online via AA.com or the American Airlines mobile app : This is often the quickest method. You are expected to log in or go to the "Manage Trip" section, enter your confirmation code, and follow the prompts to cancel. The system will clearly state what you are eligible for (refund or eCredit) before you finalize.
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Finally, what you are expected to do for AA cancel is to confirm the cancellation and retain proof . After completing the cancellation, whether online or by phone, you are expected to receive a confirmation email. It is crucial to save this email as proof of your cancellation and to note any eCredit numbers if applicable. If you do not receive a confirmation, follow up immediately.
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