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Eligibility: If American Airlines® cancels your flight, you are entitled to a full refund to your original form of payment, or a free rebooking on another available flight.
Requesting a Refund:
Online: Visit the American Airlines® website and go to the "Refunds" section or "Manage Trip" to initiate a refund request.
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Mobile App: Use the American Airlines® mobile app to manage your trip and request a refund.
Processing Time: Refunds for credit card payments typically take approximately 7-14 business days to process, and up to 20 business days for other payment methods.
Alternative Compensation: If you're not eligible for a full refund or prefer other options, American Airlines® may offer travel credits for future flights, rebooking on another flight without extra charges, or hotel and meal vouchers if you are stranded due to a cancellation.
Always keep records of your canceled flight and any communication with American Airlines® regarding your refund request.
Q1: Do I need to request a refund, or is it automatic?
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Q2: What if American Airlines offers me a voucher instead of a refund for a canceled flight?
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Q3: Can I get a refund if my flight was delayed, but not canceled?
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